Privacy policy
Information about how personal data is handled.
Controller
Mayk Biletti, FileDatabase.eu, Sportplatzgasse 32b, 2443 Leithaprodersdorf, Austria. Contact: info@filedatabase.eu, +43 676 522 5940.
Visiting the website
Technically necessary connection data is processed to deliver and secure this website, including IP address, time, requested page, browser information and error data. Processing serves the secure and reliable operation of the website on the basis of our legitimate interest under Article 6(1)(f) GDPR.
Shopping cart and order access
The shopping cart is stored in your browser’s local storage. When checkout is started, a request identifier and the ordered selection are stored in session storage to recognise repeated requests. A technically necessary signed cookie protects access to your order status and invoice. It contains no payment data and is valid for a maximum of 90 days. You can delete this browser data through your browser settings.
Orders and payments
We process company name, personal name, billing and shipping addresses, email address, any telephone number and device serial numbers, and the products ordered to perform the contract under Article 6(1)(b) GDPR. Payment, order and invoice data is processed through Stripe. You enter payment details directly on Stripe’s payment page. Stripe delivers the invoice and payment information to your email address. Information about recipients, international data transfers and safeguards is available in Stripe’s privacy policy.
Contact
When you contact us, we use your details to handle the enquiry and, where applicable, prepare a contract under Article 6(1)(b) GDPR, or on the basis of our legitimate interest in responding under Article 6(1)(f) GDPR.
Vehicle configurator and customer portal
The configurator processes your selection of vehicle type, manufacturer, model, generation and engine to display matching vehicle data. The file service is offered through the linked TuningPortal. When you visit the portal, its privacy information and technical processing operations apply.
Google reviews and analytics
The review excerpts come from public Google reviews already included on our previous website. Displaying these excerpts does not establish connections to Google or Trustindex. Fonts and product images are served locally. This new website currently includes no Google Analytics, Google Tag Manager or Google Ads tags.
Retention
We retain personal data only for as long as required for the relevant purpose or by statutory retention obligations. Order and invoice data is retained in accordance with applicable tax and commercial-law requirements.
Your rights
Subject to statutory conditions, you may request access, rectification, erasure, restriction of processing and data portability. You may object to processing based on legitimate interests. Where processing is based on consent, you may withdraw it at any time with effect for the future. Please use the contact address above. You also have the right to complain to a data protection supervisory authority, in particular the Austrian Data Protection Authority.
Address suggestions with PlaceKit
When you enter a street during checkout, the search text and selected country are sent to PlaceKit to provide matching address suggestions. Searches go through our server; names, email addresses and telephone numbers are not sent to PlaceKit for address search. No location permission is requested. You can select suggestions or complete the address fields yourself. Further information is available in PlaceKit’s privacy policy.